Selected work

Applied AI · Retail intelligence

Computer vision loyalty

Using computer vision and event-driven cloud services to make loyalty recognition work without a physical card.

KueMinds
Co-Founder, Principal Engineer · architecture and implementation

Result

Cardless customer recognition connected in-store interest signals with relevant follow-up offers.

How the work connects

  1. Customer recognition
  2. Presence and shelf-interest events
  3. Azure services and queues
  4. Business notifications and offers
A simplified view of the approach described in this case study.

Context

A retail loyalty experience normally begins at checkout. I built capabilities that connected customer recognition and in-store behavior to business notifications and follow-up offers.

Challenge

Translate computer-vision signals into useful business events and customer workflows, rather than stopping at face detection as a technical demo.

Approach

Make the system work.

  1. 01

    Develop face-recognition capabilities for cardless loyalty identification.

  2. 02

    Model customer presence and shelf interest as events that downstream services could act on.

  3. 03

    Connect Azure Functions, API Management, Cosmos DB, Azure SQL, queues, and blob storage.

  4. 04

    Design mobile and web touchpoints around the event-driven service architecture.

Impact

What changed.

  • Extended loyalty recognition beyond the physical card and checkout moment.
  • Connected in-store behavior with timely, relevant follow-up opportunities.
  • Built mobile and web touchpoints alongside the event-driven Azure services.

Disciplines

  • Computer vision
  • Event-driven architecture
  • Retail AI
  • Azure

Contact

Start a conversation.

If my work is relevant to something you are building, I would be glad to hear from you.

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